and the ideological challenge (Hamel and bValikangas/b 2003). The breadth of these challenges leads to the necessity of an enterprise-wide view of the firm as encompassed in the Supply Chain Resilience Framework. b....../b (e.g. individuals not available due to bvacation/b or out-of-town business during the assessment period), thus would have been removed from the count of potential subjects to further increase the calculated response rate (Armstrong and Overton 1977). Groves and ...